TechMahindra’s Largest employing: As part of its Train and Hire initiative, Tech Mahindra is employing recent graduates from the 2023 and 2024 batches for a full-time Technical Support (Service Desk) position. Voice-based IT support is required, and work must be done from an office in Pune, Hyderabad, or Noida. Applicants must be recent grads with strong technical and communication abilities, no backlogs, and the flexibility to work around the clock. The offered salary is ₹2.5 LPA. Interested parties may apply here.
Fantastic Job Opportunity for Recent Graduates Become a Technical Support Associate (Service Desk) with Tech Mahindra! 🌟
Do you want to launch your career with a top international IT company as a fresh graduate? Through our “Train and Hire” methodology, Tech Mahindra is looking for driven freshmen from the graduating classes of 2023 and 2024 to join our dynamic team in the Technical Support (Service Desk) role.
This is your chance to work in a dynamic, global environment, improve your technical and communication skills, and lay the groundwork for a lucrative career in IT support and services.
The largest mass hiring event for TechMahindra | Technical Support Hiring | Any Graduate | Fantastic Opportunity
Overview of the Role
Role: Service Desk Technical Support
Model: Train and Hire (Before being onboarded, you will complete thorough training)
Type: Permanent Full-Time Work Mode: Office-Based Work Is Necessary
Workplaces: Hyderabad, Noida, and Pune
Rotational shift timings (24-by-24 environment)
The largest mass hiring at TechMahindra
The Principal Duties
You will do the following as a Technical Support Associate:
Act as the main point of contact for clients contacting you by phone or email for technical support.
Diagnose technical problems, record occurrences, and guarantee timely escalation or resolution.
Give precise information about IT services and goods.
Respect established documentation guidelines and service desk procedures.
Continue to provide exceptional customer service and high levels of customer satisfaction.
Follow ITIL best practices when operating.
The largest mass hiring at TechMahindra
Eligibility Requirements
Only recent grads who fulfill the following criteria are eligible for this opportunity:
Passing Year: only 2023 or 2024
Education: At least a bachelor’s degree, ideally in information technology or a similar discipline
Technical Proficiency: Firm grasp of operating systems, networking principles, and computer fundamentals.
Communication Skills: Proficient in both written and spoken communication; able to interact professionally with clients around the world.
There are currently no ongoing or existing backlogs.
Flexibility: The capacity to work rotating shifts around the clock, even on the weekends and at night.
The largest mass hiring at TechMahindra
Favorite Proficiencies
English proficiency with a neutral accent.
a proactive approach to education and fixing issues.
knowledge of the tools used for incident and service desk management.
It is advantageous to have a basic understanding of the concepts of the Information Technology Infrastructure Library (ITIL).
Proficiency in overseeing global client communications and offering remote troubleshooting.
The largest mass hiring at TechMahindra
Rewards & Perquisites
Compensation Package: ₹2.5 LPA (Total Expense to Business)
During the onboarding process, paid training and certification are offered.
the chance to work for a well-known IT company worldwide.
Get practical experience with support systems at the company level.
Possibility of professional progression into technical and specialized IT positions at Tech Mahindra.
The largest mass hiring at TechMahindra
The largest mass hiring event for TechMahindra | Technical Support Hiring | Any Graduate | Fantastic Opportunity
📍 Office Locations The following office locations are open to candidates:
Hyderabad, Noida, Pune
Candidates must be ready to move to any of these places and perform on-site labor when required.
The largest mass hiring at TechMahindra
How to Use It
The following form can be used to submit your application if you meet the requirements and are ready to start your career:
Apply now! 👉
For the next phases, only shortlisted candidates who satisfy the qualifying requirements will be contacted. Please make sure all of the information you enter in the form is correct.
